At Aajil (formerly Buildnow), we're powering smarter decisions for B2B commerce through data-driven credit solutions. As a Collections Specialist (Riyadh), you'll be the frontline of our cash flow operations, ensuring payments flow smoothly while maintaining the strong relationships that keep our SME partners coming back. If you're equal parts persistent negotiator and relationship builder, with a knack for turning tough conversations into win-win outcomes, this role is for you.

What You'll Do

You'll own the full collections lifecycle for your portfolio of client accounts, combining strategic follow-up with hands-on relationship management. Your responsibilities include:

• Managing end-to-end collections for assigned accounts, from issuing invoices to securing final payment.
• Following up proactively through calls, emails, and on-site visits to recover overdue payments and prevent aging escalation.
• Issuing and tracking invoices with precision, ensuring accuracy and completeness at every step.
• Monitoring receivables aging and preparing regular collection reports that keep leadership informed.
• Building trust with clients to encourage timely payments, resolve disputes professionally, and preserve long-term partnerships.
• Collaborating cross-functionally with Finance and Operations to reconcile accounts and address discrepancies quickly.
• Identifying process gaps and proposing improvements to strengthen collection workflows and reduce friction.
• Documenting everything: maintaining clear records of all collection activities and client communications.

What We're Looking For

• Bachelor's degree in Business Administration, Accounting, Finance, or a related field.
• 2+ years of collections experience, ideally in construction, contracting, or B2B environments where relationships matter.
• Strong grasp of invoicing, payment terms, and financial documentation. You know how receivables work.
• Excellent communication and negotiation skills. You can stay firm yet professional, even in high-pressure situations.
• Fluency in both Arabic and English (required).
• Organizational discipline. You follow up consistently, track details meticulously, and never let things slip.
• Willingness to travel. Comfortable conducting on-site client visits when needed to resolve issues or collect payments.

Nice-to-Have:

• Proficiency in Excel for reporting and account tracking.
• Experience with ERP or CRM systems (e.g., Odoo, Salesforce, Zoho).
• Background in fintech, SME lending, or B2B payment operations.
• Problem-solving mindset with a bias toward process improvement.

Why Aajil?

• Real Impact: Your work directly strengthens cash flow and fuels our ability to serve more SMEs.
• Client-Facing Ownership: Build relationships that matter, not just transactions.
• Cross-Functional Collaboration: Work closely with Finance, Risk, and Operations to solve complex challenges.
• Builder Culture: No rigid hierarchies, just meaningful work that moves the business forward.
• Growth Path: Top performers unlock opportunities to lead collections strategy and expand the team.